Shipping Policy

Shipping & Delivery

UPS overnight shipping on all live coral and fish. Shipping costs are based off of standard overnight shipping and priority overnight arrangements can be made, contact us for additional price quote.

At this time, Exotic Reefs of NJ ships merchandise to locations within the United States. This means we currently do not ship any products (live or dry goods) out of the continental United States. Live stony coral exports require CITIES paperwork and extra expenses which make the process too expensive and time consuming.

Note: Shipping is to billing address only unless other verifiable arrangements are made via email. Contact us via email to make arrangements if a Saturday delivery is desired at an additional $40. This is in addition to the overnight shipping fee for your order. All Saturday shipments are not guaranteed if FedEx or UPS does not deliver on Saturdays in your area. FedEx and UPS ship overnight Monday through Friday.

Shipping Schedule

Livestock shipping dates must be scheduled with Exotic Reefs of NJ, we do not ship anything live unscheduled. You will receive a shipping notification with tracking number via email the evening before your shipment arrival. In the event of inclement weather or any shipping liability we will take proper steps to the best of our ability to correct the issues, shipping charges are non-refundable. Please be aware that we are not liable for shipping delivery delays to your busy schedule. We highly encourage you to take delivery via your local UPS facility. You can request to have it shipped “hold at location” and it will be held at an office for pickup at your convenience. We will do our best to keep you updated and aware of any possible shipping problems. We guarantee live arrival, but in regards to all personal time and expense due to unforeseen shipping delays, the customer is responsible.

We will email to arrange the shipping 24 to 48 hours after orders are placed. Please include requested ship dates on your order, and we will do our best to work with you. At your request, your order can be cancelled and refunded at any time prior to shipment date.

Exotic Reefs of NJ will work with you to find a suitable shipping date that accommodates your busy schedule and ours. If you do not receive an email by the night before your order is to ship, please email us to confirm the shipment date at

Please do not combine livestock and dry goods orders. Shipping rates are for either livestock (UPS Next Day Air) or dry goods (UPS ground). Combined orders will require a separate shipping charge to correct the shipping.


Our corals are healthy when shipped out. Our coral specimens and frags are shipped with heavy duty bags to prevent leaks, Styrofoam boxes with cardboard shells, with heat or cold packs depending on the environmental conditions. For the live arrival guarantee someone must be present on the first delivery attempt, if for some reason no one is available on the first delivery attempt the customer is responsible for dead or damaged livestock. Exotic Reefs of NJ must be notified within 2 hours of delivery time stamp of any issues to be properly addressed, after this time frame it is the sole responsibility of the customer and Exotic Reefs of NJ bares no responsibility of any damages or loss. Many corals can stress and have color variation or loss from the advertised photographs and will bounce back and begin to quickly recover from shipping stress.

Customers who choose to have local pickup or local delivery must contact us by email at to make arrangements, for questions or concerns. Local pickup and delivery is guaranteed live arrival and healthy corals, the customer is responsible for checking to ensure live arrival and health prior to leaving the pickup or delivery. Once live corals are out of the possession of Exotic Reefs of NJ we are not responsible once the customer takes possession. Again, we are not responsible for errors in the acclimation, general care (over or under lighting, water flow, water chemistry, temperature, or inter species coral aggression).

*** Chargebacks for the entire shipment and or order including shipping without contacting Exotic Reefs of NJ via email are illegal and will be prosecuted for fraud and theft under New Jersey State law or any judiciary law herein with your bank or credit card issuer.

*** When placing your order and checking off that you agree to the Terms & Conditions of Exotic Reefs of NJ, your IP address is automatically recorded as proof that you are the actual purchaser and traced to match your physical address to protect you the customer and Exotic Reefs of NJ as the seller.

We can only ship to the billing address of the cardholder.

You may purchase merchandise from this website by using PayPal only at this time. Exotic Reefs of NJ reserves the right to change its payment procedures at any time without prior notice.

If you have any problems what so ever, please address concerns via email to We will respond within 24-48 hours.